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Terms and Conditions

 

Terms and Conditions for Bad Candle Ltd.

Welcome to Bad Candle Ltd.! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to comply with and be bound by the following terms.

1. General Information

1.1 Company Details: Bad Candle Ltd. is registered in United States. 

1.2 Age Requirement: You must be at least 18 years old to purchase any products from our website. By placing an order, you confirm that you meet this age requirement.

1.3 Product Information: Our products are novelty items and are intended for adult use. They are not suitable for minors or individuals who may be offended by explicit content.

2. Orders and Payments

2.1 Order Acceptance: All orders are subject to availability and acceptance by us. We reserve the right to cancel or reject any order at any time.

2.2 Pricing: Prices are listed in US dollars and are subject to change without prior notice. Shipping costs are calculated at checkout.

2.3 Payment Methods: We accept most major credit cards. Payments must be made in full before the dispatch of products.

3. Shipping and Delivery

3.1 Delivery Times: We aim to process and ship orders within 2-3 business days. Delivery times may vary depending on the destination and chosen shipping method.

3.2 Shipping Costs: Shipping fees are calculated based on the delivery location and the weight/size of your order. These costs will be displayed at checkout.

3.3 Customs and Import Duties: International orders may be subject to customs duties and taxes. These are the responsibility of the customer.

4. Returns and Refunds

4.1 Returns Policy: Due to the nature of our products, we do not accept returns unless the product is damaged or defective upon arrival. If you receive a damaged product, please contact us within 2 days of receiving your order.

4.2 Refunds: Refunds will be processed for defective products after we have received and inspected the item. Refunds will be issued to the original payment method within 7 business days.

5. Product Use and Safety

5.1 Safety Instructions: Please follow all safety guidelines provided with our candles. Keep candles out of reach of children and pets, and never leave a burning candle unattended.

5.2 Allergies: Our candles may contain certain allergens. Please read the product description carefully and discontinue use if irritation occurs.

6. Intellectual Property

6.1 Ownership: All content on the Bad Candle Ltd. website, including images, product descriptions, and branding, is the intellectual property of Bad Candle Ltd. and is protected by copyright and trademark laws.

6.2 Restrictions: You may not reproduce, distribute, or use any content from our website without our prior written consent.

7. Limitation of Liability

7.1 No Liability for Misuse: Bad Candle Ltd. will not be held liable for any injuries, losses, or damages arising from the improper use of our products.

7.2 No Liability for Delays: We are not responsible for delivery delays due to circumstances beyond our control, including but not limited to postal strikes, customs delays, or force majeure events.

8. Privacy Policy

8.1 Data Collection: We collect personal information for order processing and customer service. Please see our Privacy Policy for detailed information on how we protect your data.

9. Changes to These Terms

9.1 Modifications: We reserve the right to update or modify these terms and conditions at any time. Changes will be effective upon posting to our website.

10. Governing Law

10.1 Jurisdiction: These terms and conditions are governed by the laws of the United States and any disputes will be resolved in the courts as such.

11. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Bad Candle Ltd.
ashlee@badcandleltd.com

720-491-0256

Copyright © 2024 Bad Candle Ltd - All Rights Reserved.

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